Ameren Missouri Dollar More utility assistance

In an emergency, there may be funds issued as part of Ameren Missouri Dollar More for paying utility bills. This resource, which uses donations, is the result of cooperation between social service agencies, management at Ameren Missouri, donors, and even not for profit community based organizations.

The company recognized that there is a gap in what programs such as LIHEAP can or can't do. There is also only so much that a social service agency can do for individuals. Therefore, as a last resort, donations have been combined from their greater public to help the less fortunate. This allows customers the ability to apply to Ameren Missouri Dollar More for help. If and when qualified, the assistance will be issued in a few different ways.

• -Some people will get a credit on an energy bill.
• -Ameren Missouri may decide to provide a payment plan for any unpaid utility bills.
• -In rare cases, cash is issued, but that money is paid directly to the company and is allocated to the account in question.

Since this gap in existing government funded utility bill assistance programs does not help everyone in need (or the money runs out) those income qualified customers can apply to Ameren Missouri Dollar More. The criteria are very similar. There are thresholds around income levels, size of household, whether the client is disabled or elderly, and much more. When applying for assistance, bring the following.

• -Copy of any LIEAP award.
• -Proof of income from a job, benefits, etc.
• -Identification for all household members.
• -Copies of past due utility accounts and statements.

 

 

 

 

Any type of funding is first come and served. Once the donations made to the program run out, no other customers will get energy bill help. However there have been instances in which Ameren Missouri will allocate (or match) additional funds to Dollar More. When this occurs even more families may be able to qualify for help on their account.

What also tends to happen is the funding levels change throughout the year. Some generous members of the Missouri community tend to donate during the tax or holiday season. Others use the recurring round up service. So there are never any guarantees for getting energy or heating bill help. But even if someone is not qualified for Ameren Missouri Dollar More (or if the money runs out), then some other solution may be explored.

For more details on Ameren Missouri Dollar More, either contact a social service agency or call customer support at 800.552.7583. If someone wants to donate to the service, or apply for help, the information on both of these processes is readily available.