In an effort to assist Arkansas Western or Source Gas customers with their utility bills that are facing a short term hardship, Hearts Warming Homes is a service that is available. The energy provider uses donations from the public, ranging from businesses as well as individuals, in an effort to help the less fortunate in their service territory. There may also be matching grants from the company that can match other donations to increase the scope of Hearts Warming Homes.
Donations are accepted from any person or business. When it comes to customers applying for assistance from Hearts Warming Homes, this is much more limited. The goal is to help families that are facing a short term crisis, with an emphasis on the elderly, sick, or disabled. There may also be help from Arkansas Western Gas for low income families with children.
In general, the applicant needs a source of income. They need to show some ability to pay future bills and gain self-sufficiency. In all instances, the funding is very limited and only a small number of households can be assisted.
If funds from Hearts Warming Homes run out, then Arkansas Western Gas may still offer referrals to other assistance programs. This can range from government resources to other local sources. Also, the donation program will only pay for a small portion of any utility bills, so the client will also need to contribute.
Arkansas Western as well as Source Gas Gas Hearts Warming Homes is intended to provided more time for the family to regain financial stability. It is not a long term resource that a household should rely on. So the goal is to help someone facing a crisis, such as a serious medical issue.
Funds can help keep winter heat on, or electricity so the homeowners or tenants lights can remain lit. So there are some major benefits to this particular utility assistance program.
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Donations can come from many sources. There are hundreds of people that may round up their bill to the next highest dollar, and that extra amount will go to help struggling families as part of Hearts Warming Homes. Other ways to contribute can be one time contributions. The money will stay locally so it is a high to give back to the community.
In some years, Arkansas Western Gas will also match these donations as part of their charitable policies. This is not always done and should not be relied upon. However when it occurs and even larger number of people may be assisted. Other sources of donations come from employees as well as management.
If someone applies for Arkansas Western Gas Hearts Warming Homes, and is not qualified, they are not totally out of options as indicated. It is then recommended to talk to other agencies in their region, such as LIHEAP intake sites. These too may be able to help struggling families keep their electricity on during difficult periods of time. So any customer that is struggling has different possible solutions available to them. The main number is 1-800-563-0012.
By: Jon McNamara
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