Financial assistance from Virginia Natural Gas

Virginia Natural Gas offers a few of its own financial assistance and grant programs. However, they also work closely with a large number of non-profits, charities, and government organizations in their service territory. Find information on all your options and programs below for paying gas and utility bills.

Crisis assistance

When a customer of Virginia Natural Gas has run out of all other options and assistance programs, including LIHEAP and Fuel Assistance, then crisis assistance is available in an emergency. It can assistance customers when they are faced with a lack of heat, utility or gas service cutoff is imminent, and if/when they have unsafe or broken heating or energy equipment. 

If you apply for this program, and are found to be eligible, then Crisis Assistance support provided may include, but is not limited too, purchase of primary home heating fuel by providing cash or grants, payment of utility security deposit, money can be paid out for the purchase of portable space heater, payment for emergency shelter; repair or replacement of heating equipment, payment of primary heat, energy or utility bill;   provision of supplemental heating equipment/maintenance, and referrals as well.

You will need to meet program criteria, and will have to apply at your local department of social services in Virginia. You may be interviewed as well to determine eligibility.

Virginia Natural Gas fully supports the federal government funded Low Income Home Energy Assistance Program (LIHEAP). This government program can help low income and elderly customers in need with paying their heating expenses and gas bills. Eligibility for LIHEAP is based on household size and income.

 

 

 

 

EnergyShare program - This resource is run by the Salvation Army in Virginia. It can offer assistance with energy bills. You will need to call your local Salvation Army and apply to that office for assistance. The locations are South Hampton Roads: 757-543-8100,  Suffolk: 757-539-5201, or call the Salvation Army On the Peninsula at 757-838-4875. Read more.

Other partner organizations of Virginia Natural Gas

These local community-based organizations and non-profits also may provide help with paying your bill.

The STOP Organization: 757-858-1360 (South Hampton Roads Virginia)
Office of Human Affairs: 757-244-6121 (on the Peninsula)

Local social service organizations can be reached at:

Norfolk 757-664-6000
Virginia Beach 757-437-3200
Suffolk 757-514-7450
Chesapeake 757-382-2000
Hampton 757-727-1800
Newport News 757-926-6601
Williamsburg City 757-220-6161
James City County 757-259-3100
York County 757-890-3787
Poquoson 757-890-3787
New Kent 804-996-1853
Hanover 804-365-4100

To learn about these assistance programs from Virginia Natural Gas, or other programs, dial 1-866-229-3578.