Get help with utilities from NIPSCO

Northern Indiana Public Service Company, which is normally referred to as NIPSCO, has several different payment arrangement plans and options for customers. The resources include the following.

Assistance from Township Trustees - State law in Indiana requires that every town in the state provide emergency assistance to working poor and other low income residents. The aid is limited, and criteria need to be met, but if you are a NIPSCO customer struggling with your utility bill call your local town.

Federal Government Funded Energy Assistance Programs - The federal government funds some programs, the state of Indiana may provide additional support, and in general there are some government options. They include everything from the Low Income Home Energy Assistance Program (LIHEAP) and weatherization. Another option is the Energy Assistance Program (EAP). All of these can provide financial assistance and emergency grants to low-income households to maintain utility and heating services during the winter heating season. Call NIPSCO or your local community action agency.

Winter Warmth Program - Low income and qualifying customers will be eligible to receive cash grants and up to up to $450 in annual energy assistance. This uses donations from the community. It is often referred to as the NIPSCO Gift of Warmth as well. Read more.

Payment Arrangements for Customers Facing Shutoff - If you are a struggling customer who is behind on your utility bills and if you have received a termination notice from your service, call Northern Indiana Public Service Company immediately at 1-800-464-7726. Call early. For example, if you are calling for help on the date of termination it is often too late and NIPSCO we cannot guarantee your service will not be shut off at that time. NIPSCO will do their best to offer quick ways to pay to avoid being shut-off.

Payment Arrangements - Another option may be the so called NIPSCO credit agreement, which allows customers to make an initial payment within four days of the agreement. If they make that initial agreed upon payment they can then spread the remaining unpaid balance on their bills over the next three months, plus current bills as they are due.

Earned Income Tax Credit - The Earned Income Tax Credit (EITC) is a special income tax benefit for low income and other people who work full or part-time.

To learn about these emergency programs or other options, call Northern Indiana Public Service Company (NIPSCO) at 1-800-464-7726.