Utility Bill Assistance



Assistance with electric and energy bills in North Carolina

The state, local and federal government along with utility companies and individuals cities provide emergency utility bill assistance. Struggling families or individuals in North Carolina can get help with their energy bills, including heating, electric and AC, from many sources. There are grants, payment plans, free conservation measures and more.

A list of programs that can help pay utility bills are below. The assistance is focused on each North Carolina company. Or there are also statewide resources. There are numerous utility bill assistance programs in North Carolina. The resources focus on the the less fortunate in the state. In addition, there are many donation services and non-profits that can be contacted to find additional assistance programs for mortgages, heating oil, and more.

Find help from utility companies in North Carolina

Cape Hatteras Electric has a Foundation that can provide hundreds of dollars for emergencies. One use of the money may be to help pay electric, utility, or lights bills in a crisis. Other bills may be paid too. Read more.

Central Electric Membership Corporation - Member Cares provides assistance to struggling families to assist with paying their utility and heating bills. Read more.

City of Mount Airy - The Finance Department partners with the Salvation Army to run the Utility Donation Fund Program. Financial aid is available in an emergency for paying energy, heating, and other types of utility bills for income qualified households. Read more.





Dominion North Carolina Power - The EnergyShare program will provide assistance with paying heating bills, regardless of the fuel source. More.

Duke Energy
Standard services offered by Duke for eligible customers include the following. installing insulation, sealing air leaks, performing repairs and/or tune-ups to heating and cooling systems, replacing existing light bulbs with energy efficient light bulbs. They also have additional assistance plans. Share the Warmth, Cooling Assistance Program, and the Fan-Heat Relief Program. More on Duke Energy Share the Warmth.

When it comes to replacing an HVAC system, heating unit or air conditioner, there are financing options as well. Duke may offer rebates or payment plans in North Carolina. Or loans. Read more on benefits to financing an HVAC system.

Fayetteville Public Works Commission - Offers the People Who Care utility bill assistance program. It helps with paying electric and heating bills. Click here.

Haywood Electric Membership Corporation - Helping Each Member Cope is a program assists families that are going through a financial hardship. It can offer financial aid to pay their utility bills. Read more.

Lumbee River Electric Membership Corporation - LREMC Cares helps those with a crisis pay their electric bills. Read more.

Lumberton - Residents of the city itself can get financial help from Lend a Hand. Non-profits and the city provide funds for paying utility bills and keeping the lights on. More on Lumberton Lend a Hand utility bill assistance program.





Mecklenburg County Crisis Assistance Ministry - This is a partnership that provides help to pay utility bills and other financial aid.

Nashville Electric Service - Utility bill assistance is available through Project Help. There are 2 ways to donate and three ways to apply for utility bill assistance. Learn more.

Piedmont Electric Membership Corporation - Has two plans. Project Helping Hand is financial aid that is provided by customer donations. Share the Warmth is another assistance program that focuses on paying heating bills. Read more.

Piedmont Natural Gas offers Share the Warmth in North Carolina. The donation, round up programs assists with everything from utility to heating bills. It is a limited service for struggling customers. Read more.

Progress Energy offers various utility bill assistance programs as well. They have established the Energy Neighbor Fund.
This fund receives extensive help and support from customers, management, employees, churches and also civic organizations for utility and heating assistance. You can apply for eligibility and obtain help. Numerous customer, community, and employee campaigns help raise funds for the program every year that provide extensive help for electric bills. Progress Energy Corporate provides up to $250,000 in matching funds to that money raised. Continue reading.

Randolph Electric Membership Corporation - People Helping People helps families with utility bills, medical bills, and other expenses. Member donations are available to individuals and families that are in need of assistance with any type of heating or energy bill. Learn more.

Rocky Mount North Carolina - The local energy company runs an emergency utility bill and heating program during the winter. Emergency assistance can be paid out to people who are at risk of losing their power. Click here.

Town of Cary residents, who are facing a one time emergency, can get utility bill assistance. The programs is known as Oasis. It uses donations and provides financial help for electric, cooling or heating bills. The town partners with Dorcas Ministries. More on Town of Cary Oasis utility bill assistance.

Town of Edenton runs the Operation Warm, Neighbor Helping Neighbor assistance programs. It is offered from November to March. The service is administered by Chowan County Emergency Aid, and the charity provides cash grants to pay utility, energy, and winter heating bills. More on Edenton utility bill assistance operation Warm.

Wake County - The government has Warmth for Wake, which helps pay utility bills, and heating bills during the winter. Find more information on Warmth for Wake.

  • Wake Electric
  • Cape Hatteras Electric
  • Albemarle Electric Membership Corporation
  • Carteret-Craven Electric Cooperative
  • Four County Electric Membership Corporation
  • Surry-Yadkin Electric Membership Corporation





Wake Forest - Residents of the town/city can apply for utility and energy bills assistance from HOPE. The program is run by local churches and the town itself. It can provide small amounts of money to the less fortunate. Read more.

Operation Round Up Program is offered by all these organization. Operation Round Up is an assistance program that provides grants for necessities such as clothing, groceries, medical bills, shelter, prescription drugs and medical care. Learn more on the program, including both how to donate and where to apply.

Find additional utility bill help in North Carolina. More.


By: Jon McNamara


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